Our FREE SHIPPING offer let’s you be in control. The U-Haul Online store doesn’t require you to buy only “bundles” of boxes or pre-packaged moving kits. Our site gives you the ability to buy as much or as little as you’d like, in any combination, to cater the order to your specific personal needs. Because of that, we can offer FREE SHIPPING on all orders that hit or exceed only $25!
We have several fulfillment centers that store and ship our products. If you order more than one item, each may be shipped from a separate location, and therefore, may arrive at different times. Your original estimated shipping amount does not change if more than one shipment location is used. Shipping timeframes depend on the type of item you buy, the time it leaves the warehouse and the shipping option you choose.
We ship to street addresses only (sorry no P.O. Boxes) within the 48 states, District of Columbia, Alaska, Hawaii and Canada. Sorry, we do not ship to Puerto Rico, Guam, Mexico, U.S. Virgin Islands or Military APO/FPO addresses.
In most cases, we offer three convenient shipping options for you to choose from. A few items are considered oversize and can only be shipped via freight truck. For shipments sent by Standard to Alaska, Hawaii and Canada, please add 2 business days to the shipping time. Business days are considered Monday through Friday excluding holidays.
Exact shipping totals are calculated and displayed when you begin checkout after entering your shipping address, but before you finalize payment.
To track your order, please navigate to your order status page. Once logged in you can view order receipts and get up to date tracking information on your order.